ProGuides New Zealand is the not-for-profit association
of professional tour guides and driver guides in New Zealand

Our mission is to raise the profile of the profession of tour guides whilst maintaining our high standards
of work and customer service in consideration of New Zealand as a tourist destination.


Our organisation promotes professional excellence and sustainable care for New Zealand as a tourist destination. In joining ProGuides you will have a voice – through an organisation with well-established networks and industry relations such as Service IQ, Departement of Conservation - DOC, Tourism Industry Association - TIA and Tourism Export Council.

ProGuides is a member of the World Federation of Tourist Guide Associations (WFTGA) which is an affiliate member of the UN World Tourism Organisation (UNWTO) and an official partner of UNESCO.




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code of ethics gcet logo cem en



There are two types of passenger service vehicles. They are:

•          Small (seating capacity of 12 or less including the driver)
•          Large (seating capacity of 13 or more including the driver)

If a small passenger service vehicle is hired from a rental service agency the driver guide should ensure that the vehicle has a Certificate of Loading. Most importantly one should ensure the section under the heading passengers is completed. Do not confuse this with the heading of occupancy.

If a large passenger service vehicle is hired (13 or more seats including the driver) then the vehicle by rights should have a Certificate of Loading as a matter of course.

The following link should also provide information regarding passenger service vehicle requirements
This information is given in good faith and ultimately one should seek legal advice